Essay --

Jack the Ripper and the murders of Whitechapel is a mystery that still plagues the world today. Even after hundreds of years, no one has been able to decipher who the Ripper really was. Jack the Ripper was and is an unsolved mystery. It is important however, for people to be informed of what happened in those dark days, even if they do not know who the killer was (Biography 1). Though there were several other serial killers before Jack the ripper, he was the first one to get the attention from the media. At the time he was murdering, newspapers were beginning to become a big deal so word out fairly quickly. Because of the press coverage, more people were aware of and invested in the case (Casebook 1). During time of the murders, several different police forces were involved, including something similar to a neighborhood watch. Anyone who looked remotely suspicious was questioned. Of all of the people investigated, the first to be talked to were the doctors and the butchers, mainly due to the way the Ripper handled the women. Sadly, no one was ever officially charged with the murders (Whitechapel 1). Jack the Ripper was one of the few serial killers that were never caught. Because of that, there are still people today who try to solve the age old case. There are only five proven murders, though people suspect he killed up to eight women. One of the things that made Jack the Ripper so mysterious was the fact that his victims had very little in common with one another. Usually serial killers will have a certain type of victim, but not the Ripper. All of the victims of the Ripper were of different ages and appearances. The only thing the girls had in common was their occupation of prostitution and a love of alcohol (... ...oaxes (Casebook 4). Although officials never figured out who the Ripper was, there were people they suspected, such as an assistant schoolmaster named John Druitt. Druitt is considered a suspect because he committed suicide right after the murders were committed. However, that is the only link police forces were able to find linking the two. Sources outside of the police force claimed that Druitt committed suicide because he was fired from the school for homosexuality, though that wasn’t ever proven (Whitechapel 4). Another commonly accepted suspect is George Chapman, who moved to the UK just before the murders began. Chapman was sentenced to death in 1903 for the murder of three of his wives. What keeps some people from believing he was responsible for the Ripper murders is the fact that he had poisoned his wives rather than using a knife (Whitechapel 4). Essay -- Jack the Ripper and the murders of Whitechapel is a mystery that still plagues the world today. Even after hundreds of years, no one has been able to decipher who the Ripper really was. Jack the Ripper was and is an unsolved mystery. It is important however, for people to be informed of what happened in those dark days, even if they do not know who the killer was (Biography 1). Though there were several other serial killers before Jack the ripper, he was the first one to get the attention from the media. At the time he was murdering, newspapers were beginning to become a big deal so word out fairly quickly. Because of the press coverage, more people were aware of and invested in the case (Casebook 1). During time of the murders, several different police forces were involved, including something similar to a neighborhood watch. Anyone who looked remotely suspicious was questioned. Of all of the people investigated, the first to be talked to were the doctors and the butchers, mainly due to the way the Ripper handled the women. Sadly, no one was ever officially charged with the murders (Whitechapel 1). Jack the Ripper was one of the few serial killers that were never caught. Because of that, there are still people today who try to solve the age old case. There are only five proven murders, though people suspect he killed up to eight women. One of the things that made Jack the Ripper so mysterious was the fact that his victims had very little in common with one another. Usually serial killers will have a certain type of victim, but not the Ripper. All of the victims of the Ripper were of different ages and appearances. The only thing the girls had in common was their occupation of prostitution and a love of alcohol (... ...oaxes (Casebook 4). Although officials never figured out who the Ripper was, there were people they suspected, such as an assistant schoolmaster named John Druitt. Druitt is considered a suspect because he committed suicide right after the murders were committed. However, that is the only link police forces were able to find linking the two. Sources outside of the police force claimed that Druitt committed suicide because he was fired from the school for homosexuality, though that wasn’t ever proven (Whitechapel 4). Another commonly accepted suspect is George Chapman, who moved to the UK just before the murders began. Chapman was sentenced to death in 1903 for the murder of three of his wives. What keeps some people from believing he was responsible for the Ripper murders is the fact that he had poisoned his wives rather than using a knife (Whitechapel 4).

Can illiterate Students Graduate from High School?

According to a study conducted by the U. S. Department of Education and the National Institute of Literacy, â€Å"14 percent of American adults can't read, and 19 percent of high school graduates can't read. † What’s more, the number of functionally illiterate adults is increasing by approximately two and one quarter million persons each year. Why does this condition exist? There are four primary reasons students might graduate from high school without knowing how to read.There could be additional factors such as geographical factors, individual disabilities, gender bias, inadequate facilities and poverty; however, illiteracy continues to have these four main causes: cheating on the exams, social promotion, a kind of special talent and proficiency at memorizing examinations. The first strategy to mention is cheating. As John Corcoran, a former high school and head of a multi-million dollar business but couldn’t read due to dyslexic, used to cheat on the examinati ons, explains, â€Å"I was like a cat burglar, and the jewels were the degree†(Feeney).Like Corcoran, students cheat in may ways. Some of them copy from others; some take out their textbooks or reference books to copy; some copy from small pieces of paper on which they had prepared the answer for the exams; still some use the modern communication tools such as an Iphone or Ipad. No one likes to fail, neither do illiterate students; therefore, they regard cheating as a short cuts to pass their exams to earn a high school diploma.Another way that illiterate students graduate from high school is thanks to social promotion, the practice of promoting a student to the next grade only at the end of the current school year, regardless of when or whether they learn the required knowledge. This allows them to keep them with their peers by age, protect their self-esteem and promote the students who are weak in one subject on the basis of strength in the other areas(Cooper).For instance, we didn’t have social promotion before 1992 in China, and the entrance exam was extremely challenging. The students who failed had to be held back. However, educators claimed that retention was not a cost-effective response to poor performance when compared to cheaper or more effective interventions. They also noted that retention had hard financial costs for school systems; requiring a student to repeat a grade was essentially to add one student for a year to the school system, assuming that the student did not drop out.Some parents worried that older retained students would victimize younger students. As a result, social promotion was established as a solution to help the students get the real knowledge. There was no question that the kids unable to read or write were going to the next grade directly. The third factor that illiterate students but with special talents could win pass through when comes to graduation, like John Corcoran. He learned how to take advantage of hi s talent for sports to compensate for his disability I mentioned before.Feeney discusses, in his article â€Å"The Teacher Who Couldn’t Read†, â€Å"At Texas Western College, which he attended on an athletic scholarship, Corcoran conjured up a method to avoid courses requiring reading in class and essay writing. † Typically, an increasing number of students, parents and educators pay more attention to the special talents that they learn nowadays. If you have some talents in sports, music, science or machine, you almost win a ticket to the colleges even though you aren’t able to read or write.The final factor that illiterate students graduate from high school is that these students are good at taking examinations. More specifically, they are skilled in memorizing the exam questions. In â€Å"Teenagers in Dreamland,† Robert J. Samuelson points out that increasing adolescent autonomy is resulting in reduced academic skills/ performance of students. Sc hools have to downgrade the academic standards as well as the entrance exams. Some substandard schools even just focus on preparing for the examinations.The only job for the student is to memorize all the questions. The teachers help to prepare all of the questions for the students, but we all have a responsibility to support these students to polish their skills, so they can graduate knowing how to read as well as write. According to the analysis above, there are many strategies to graduate from high schools without how to read or write in the list. These students may have a huge disadvantage. These students will be prevented from gaining the information they need to be successful.Illiterate adults don’t have the same advantages in the world. They won’t know how to negotiate contracts, interview the jobs, and may not know how to get help when they are in trouble. Therefore, schools as a part of society should do what they can to prevent students from graduating high s chool as illiterate students. I believe that education uplifts us. It is the only path which can lead us to wisdom and liberation. No matter what kind of obstacles that may lead to students graduating illiterate, the best solution for us all to be sure to prevent this problem.

Knowledge of Theory Essay

Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. Therefore Physical, mental and social is the three different types of well-beings of health.  Physical health: Physical fitness is good bodily health, and is the result of regular exercise, proper diet and nutrition, and proper rest for physical recovery. A good height, weight is very good, is generally increased by improving nutrition and health care, and is also influenced by the standard of living and quality of life. Mental health: Mental health is a concept that refers to a human individual’s emotional and psychological well-being. One way to think about mental health is by looking at how effectively and successfully a person functions. Capable and competent, being able to handle normal levels of stress, maintain satisfying relationships, and lead an independent life.  Social health: Social health is if your social life is good, if you don’t have problems with your sport partners, and no problems of money, basically social health is if you have a good life, and you don’t have many problems with friends and family. Have friends that you can be open with, etc†¦ Fitness can be defined as the capacity to carry out the day’s activities without undue fatigue.  Physical fitness has two meanings: general fitness (a state of health and well-being) and specific fitness (a task-oriented definition based on the ability to perform specific aspects of sports or occupations). Physical fitness is the capacity of the heart, blood vessels, lungs, and muscles to function at optimum efficiency.  General fitness: Physical fitness is the result of regular exercise, proper diet and nutrition, and proper rest for physical recovery within the parameters allowed by the genome. Components:  Stamina:- to maintain effort (both cardiovascular and muscular) ; with stamina in football you last longer while you playing a match and it makes you play the game better.  Strenght:- to deal with the efforts and loads placed on the body ; with strenght you’ll be able to tackle the ball and the reverse player harder and with more power.  Supplness:- to move joints through their full range ; you’ll be more agil while you doing skills in football.  Speed:- to contract muscles quickly and slowly ; you’ll run faster than your opponent while you playing football. Specific fitness: Specific or task-oriented fitness is a person’s ability to perform in a specific activity with a reasonable efficiency. Specific training prepares athletes to perform good in their sports.In all the sessions I worked with Habib, he was my circuit training partner. During some session we had some interruptions from some people. The first session was the hardest one, but after the session it started to get easier.  I think I can do better then this, I progressed in all the sessions, but not that much in the push-ups, I think I progressed in almost all the sessions because I have been working harder each circuit. In all my lesson it were almost all the same, I worked always with Habib and was very easy .  Session 1- I worked with Habib and it was a bit difficult doing this circuit at the first time. There was lots of pupils †messing around†.  Session 2- I worked with Habib again and it was much easier to do the circuit this time, there were some disturbances during the circuit.  Session 3-I worked with Habib and was a good circuit with less interruption then the last time.  Session 4 -I worked with Habib once again and it was similar as the last circuit in terms of behaviour. But it was much easier to do the exercises.  Session 5-I worked with Habib for the last time , the behaviour terms were good and I had to do ma best in the exercises and I did. Planning  I think I didn’t use any pre-test results. I think that the training should have been harder den what it was. I applied some of the training in my circuit. They were specified to my sport, the sport that I choose was football .I used all the best sections that I think that would apply better to my specific sport.  Performing  I progressed in almost all my sessions of my circuit, but there was one that I didn’t progress that much. The keep-ups, bench raisers. I did all my session for 11min and a rest of 30s. After that I improved a lot in each of the exercises witch is a example that the circuit training resulted and that is worth doing it. Monitoring  Over the 5 week my skills in the types of session that I choose improved a lot, the heart rate and the rovery rate stayed the same. Witch is a good result an that shows a bit of improvement and that shows if you do the circuit training properly the results will be great.  Final Evaluation  My circuit training was good, but not successful enough, because it based in my sport but if it had more sessions it could be improved more. My training was more based in my legs, and my legs work improved a bit. My skills improved a lot and I enjoyed doing this type of circuit. This is very useful to be done in footbal beciuse there is evidence it improves the players skills.

Emotional Intel Essay

Abstract The purpose of this paper is to present information regarding effects of globalization on the economy and the culture of the Norway, during the past few years. Five sets of research questions were used to form the bases of the paper. The intent is to illiterate the cultural dynamics and business culture of the Country. Knowledge of the influence of culture and business practices will assist one with understanding globalization as it pertains to Norway. Using the information in this paper, individuals like consultants and managers who interact with Norweigians can use this as a framework or perspective Summary of the case study â€Å"A Naà ¯ve Sahab In India† The case study â€Å"A Naà ¯ve Sahab in India† tells the story of Brian Moseley, an Aspen Automotive employee from the US who has just been relocated to India to become the new managing director for Bindi Brake Company that had been acquired by Aspen. Brian’s main goal at Bindi is to improve operations and to â€Å"make the Indians efficient†. During Brian’s visits to the plants he observed many employees socializing instead of working, and found out that performance review and pay for performance were unheard at Bindi and employees were rarely dismissed no matter how poorly they performed their jobs. Brian asked his managers, who were born and educated in India to come up with a strategy plan to improve operations. After many months of frustrating meetings, and episodes when Brian lost his temper with his managers, he announced to the managerial team his own strategic plan to take place immediately that included performance appraisal, personnel cuts, pay -for-performance increases and others. Bindi’s manager did not reinforce the changes and Brian became even more forceful of his ideas, increasing the tension between him and his managers. Briand was referred by his managers as the â€Å"sahab†, a term used to describe Brian’s â€Å"culturally imperialistic† style. Even with all the turmoil, Brain persisted and kept pushing his managers to apply the changes to their subordinates but instead of improving operations, Brian’s decisions pushed most of his managers to resign. All these obstacles made Brian wonder if changes and efficient operations would ever be a reality for the Bindi Brake Company. â€Å"A Naà ¯ve Sahab in India† clearly describes Deb Brian’s authoritarian managerial style and lack of  cultural knowledge of India hurt his goals to transform Bindi into an efficient operations plant for Aspen Automotive. Brian’s personal frame of reference made him judge his Indian’s managers based on his own American values and made his Indians co-workers to see him as an dictatorial man telling them what to do in a disrespectful away. By failing to understand the Indian’s culture in the workplace Brian created a hostile environment and conflicts between him and his managers. Many characters in the â€Å"A Naà ¯ve Sahab in India† can share the responsibility for the lack of change at the Bindi Brake Company. The first to be blamed is Aspen Automotive. Aspen should have better prepared Brian for his new position at Bindi. Aspen should also have directed Brian to attend multicultural training sessions where he could learn and better understand the Indian culture. Secondly, Brian should have taken the initiative to seek â€Å"cultural† assistance from Aspen human resources, from other expatriates or from Rajan in an attempt to find a more cultural sensitive way to approach his managers. Rajan, who had a better understanding of the Western culture due the fact that he was educated in a London University, felt attacked by Brian’s aggressive style but did little to help him. Rajan should have advised Brian that his aggressive managerial style would only bring conflicts to team instead of change in the company. The last one to be blamed is the Indian manager, who had Brian’s trust, and should have been the bridge between Brian and his managers, trying to advise both sides to be more receptive to changes and culturally sensitive. Before Brian can advance and apply his strategy at Bindi, he needs to learn how to be more culturally sensitive. He would benefit from cultural training sessions, which has been proved to be very effective to prepare professionals for intercultural work. By going through such training, Brian would learn how to better approach his managers without being too offensive. Brian will have to re-think his strategies before putting together a new manager team made up with old and newly hired managers, and only then carefully and slowly introduce the expected changes for the company. Male/Female Differences Disparities between males and females in society can be seen everywhere and the work place is no different. Women are expected to be vulnerable and sympathetic to others’ needs, while men are expected to be competitive, strong and rational. In business, these gender differences determine communication behaviors and interactions. A study published in the â€Å"Journal of Social and Development Sciences† confirms, â€Å"the gender of individuals engaged in negotiations will affect the communication style utilized by each individual† (Yu-Te Tu, 2012, p. 125). Women might rely more on non-verbal and indirect communication, which has been noted as a characteristic to those who have less power. Women are still pictured as the fragile gender by society, however many of the exclusive â€Å"female traits† are strengths that can make women more efficient managers than men. For example, women who are able to relate to others easily and possess the ability to empower will be successful mentors to those in their workplace. It has been noted that women also tend to avoid confrontations, as they prefer to seek solut ions to solve the problem. When it comes to emotional intelligence women, once more, they prove that they have an advantage over males. According to the study published by the â€Å"Journal of Business and Psychology†, it states that women scored higher than males on an emotional intelligence test which results imply â€Å"females might be better at managing their emotions and the emotions of others as compared to males† (Mandell & Pherwani, 2003, p.399). It is important to note that emotional intelligence is the key aptitude necessary for successful leadership, which should put women in a more advantageous position to assume managerial positions. Unfortunately the â€Å"glass ceiling† is not the only issue women have to worry about; sexual harassment in the workplace is another big concern for organizations and companies. The majority of victims of sexual harassment in the workplace are women. Studies have shown that more than half of women executives in the U.S. have been a victim of sexual harassment (Central Michigan University, 2008). Sexual harassment has many consequences, for instance, it can be financially costly to the company and cause severe emotional issues for the employee who suffered the harassment. To eliminate sexual harassment, companies are investing in training and have reinforced rules, policies and penalties regarding such inappropriate behavior. Women still have to go through many obstacles to prove themselves efficient as leaders, but big corporations are slowly realizing how much more women can do to improve their business. Differences in Self Disclosure Self-disclosure is the concept of divulging information about oneself with others, whether it is co-workers, family, or friends. According to S. A. Beebe, S. J. Beebe, Remond, Geerinck (2010), they define self-disclosure not only as a strategy of sharing basic information with others, but it is the sharing of information about oneself that may be out of the ordinary that would not necessarily be discoverable otherwise. There are different styles of self-disclosure that derive from the Johari Window, ranging from the turtle and interviewer to the bull-in-the-China shop and transparent. The differences between these styles are based on how much one discloses and depending on how much is disclosed, it will determine the kind and quality of relationship that is formed with another person. Those who are able to disclose much about his or herself are transparent, whereas those who keep to themselves are seen as â€Å"turtles,† which carry an imaginary bubble around them (Central Mic higan University, 2008). Interviewers are those who have no problem asking questions of others but are more likely to shut out to those who ask questions of them, whereas those who possess a â€Å"bull-in-the-China shop† style are those who have no problem giving feedback but shut out those who give them feedback (Central Michigan University, 2008). The information that Chapman (2003) presents on the Johari Window is very similar to the Central Michigan University’s (2008) information. They both discuss the breakdown of the Johari Window, including the discussion of the four panes, known area, hidden area, unknown area, and blind area, although Chapman (2003) does a better job as discussing what each pane means. In order to tie into emotional intelligence, Chapman (2003) give the relationship of the Johari Window to emotional intelligence, suggesting that the Johari Window has offered a new way to assess oneself and the relationships that are formed based on the openness level achieved. All readings offered the same conclusions about self-disclosure and the Johari Window, stating that being open with others offers risks and rewards, however in order to build strong relationships, one must be able to find a balance on the amount of disclosure one will allow. Emotional Intelligence Emotional intelligence is the notion of understanding oneself and how one is  self-aware, how one self-manages, how one is socially aware and how one is able to mange their relationships. The common trend among all definitions of emotional intelligence is that it is the ability to understand and recognize not only one’s own emotions, but also other’s emotions and how they influence one’s relationships and behaviors (Bradberry, Greaves, 2009). The level of emotional intelligence one possesses can greatly influence the interpersonal communication skills one develops. Many could argue that it is important to have a strong sense of emotional intelligence in order to bring cohesion to the workplace, as well as be more understanding of those who come from a different background. In â€Å"Emotional Intelligence and competitive advantage: Examining the relationship from resource-based view,† by Voola, Carlson, and West (2004), the reader learns about Mahatma Gandhi’s influence on the world and how he possessed the emotional intelligence that gave him a competitive advantage over other leaders. Gandhi had the philosophy to provide strategic change, by â€Å"being the change you want to see in the world,† which translates to a crucial part of having a strong emotional intelligence; one must to take the time to understand the other cultures, people, and environments by being socially aware. Gandhi has be viewed as one of the most emotionally intelligent leaders of all time, the vision he created had a positive impact on effective changes among the world. Two scholars, Bradberry and Greaves (2009) have broken down what emotional intelligence into four components, self-awareness, self-management, social awareness, and relationship management; whereas it has also been broken down into five components of self-awareness, managing emotions, motivating oneself, empathy, and social skill. These components comprise what skills need to be developed in order to achieve that high level of emotional intelligence. Once each of these components is understood, then the process of attaining emotional intelligence will become self-evident. Self-awareness is the ability to know oneself, inside and out; it is the ability to truly understand oneself as you really are (Bradberry, Greaves, 2009). Many people have a difficult time with this component of emotional intelligence because it takes courage and honesty to dig down deep and get in touch with ones  emotions. The component of self-management/managing emotion builds on how well ones self-awareness is developed; a weak self-awareness will produce weak self-management and vise versa. Self-management is the ability to manage ones emotions and understand when and how one should react to a situation before exploding into anger. Motivating oneself is also important when it comes to self-management because this is how one keeps optimistic when things may get tough. Understanding how to recognize and manage ones emotions is the underlying trend when it comes to self-awareness and self-management. As far as social awareness, relationship management, empathy and social skills, these components are what provide the basis for interpersonal relationships. Social awareness is the ability to understand those around you, by being aware of others emotions. This component can be developed by taking the time to observe others and the kinds of emotions they are giving off, whether it is by facial expressions or spoken words; a lot can be learned about another if one takes the time to interpret social cues a person is sending you (Bradberry, Greaves, 2009). Relationship management requires one to be able to demonstrate empathy and social skills, these two subcomponents are very important in building interpersonal relationships. The component of relationship management is built on the foundation of self-awareness, self-management, and social awareness. Each component naturally builds among each other and the stronger each is; the stronger the emotional intelligence one has will be (Bradber ry, Greaves, 2009). All of these components of emotional intelligence are crucial in terms of building strong and meaningful interpersonal relationships. A thorough understanding of emotional intelligence is needed for any workplace to achieve a high level of success. Emotional intelligence is an individual characteristic, however it is also up to that individual on how one will use their emotions to interact with others (Guillen, Florent-Treacy, 2011). As the reader has seen, emotional intelligence is a foundation on which one builds and develops their relationships; it is used to provide a deeper understanding of oneself and those around in and out of the workplace. A study done by Guillen and Florent-Treacy (2011) provided the basis that  emotional intelligence in the workplace is not directly correlated with how a leader is perceived, but is necessary for leaders’ collaborative capabilities, more so how they influence teamwork. Harms and Crede (2010) have also found this to be true in their studies, that emotional intelligence does not determine the outcome of a leaders leadership, but does have a positive impact on school and work performance. One could argue that emotional intelligence is a viable source of a workplaces success. Pearman (2011) presents a table with different situations and how those with a good grasp on emotional intelligence have an advantage in sorting the situation. For instance if one is working for any company that deals with customers, one may be presented with a situation where customers become unhappy. Those with a high emotional intelligence are able to help engage the individual who is unhappy by having a welcoming attitude, listening with an empathetic ear, and offering problem solving skills in order to help the satisfy the customer (Pearman, 2011). There are multiple examples about emotional intelligence in the workplace, whether it is in how one handles workplace relationships, interactions with customers, ineffective leaders and the list goes on an on. Emotional intelligence is a subject that is seeing an increase in studies as to how and if it correlates with job performance, leadership abilities, work relationships, etc. There have many studies that have proven one aspect or another as to how emotional intelligence ties into the workplace. It is importance to receive training on the topic of emotional intelligence because it is a growing subject that needs to be recognized as having a part in the successes of an organization or relationship. Pearman makes a great representation of how important teaching emotional intelligence is to leaders and employees alike. He states, â€Å"Emotional intelligence facilitates not just communication effectiveness (or other competing training topics) but also an increase in individual performance that affects all levels of the organization† (Pearman, 2011, p. 71). Emotional Intelligence Research This study is intended to assess whether there is a relationship between emotional intelligence and interpersonal communication with respect to  developing managerial capabilities. The study was done by using the survey that provides data for each of the five areas of one’s emotional intelligence – self-awareness, managing emotions, motivating oneself, empathy, and social skills. Students in graduate school completed the survey. This study was a qualitative design as well as a quantitative design. What this researcher is looking for is a person’s emotional intelligence at work. Who participated in the Survey? The instrument that used was the typical Liker scale survey. This particular Likert scale survey is called what’s your emotional intelligence at work? (See Table 1). According to the developers of the instrument, the Liker scale has a high reliability and validity. The following focuses on a research project, consisting of three employees who shared their experiences about emotional intelligence in the workplace. Each person volunteered to describe their interpersonal relationships in the workplace by responding to a set of questions. Below is a summary of each person’s responses. Person A is a career Military Soldier and currently serves as a senior Logistics manager for the U.S. Army as a part of an organization consisting of over 300 personnel. The organization is a very interpersonal cohesive atmosphere. Person B has served in the information technology field for over twenty years. Currently, works as an organizational IT applications manager ensuring IT compliance pertaining to Disaster Recovery Programs globally. Person C currently works for the Air Force, commanding communication satellites as a satellite vehicle operator and works closely with a crew to achieve the mission. It is imperative that the crew works well together and that cohesion is visible, since they are dealing with a multibillion-satellite constellation that provides secure communication not only to those overseas, but also to the president. Person C’s job is crucial to the Air Force and military in order to properly maintain the health of the satellite. Understanding the Survey The first part of emotional intelligence is self-awareness, which means being in tuned to your feelings, being cognizant of your internal feelings. The second part is managing emotions that are aimed at leaders calibrating their  attitudes and moods so as to not negatively impact the workplace climate. The third part is the ability to inspire and instill optimism in the workplace regardless of challenges. The fourth part is the capability to empathize with other and identify how others are feeling without them telling you how they feel. The fifth part means to have the ability to make a personal connection with others and influence others is in a way that is personally engaging. This survey demonstrates a sign of one’s emotional intelligence. If one receives a total score of 100 or more, one can expect to have high emotional intelligence. A scoring of 50 to 100 highlights one’s level of emotional intelligence as good. There are five different components of emotional intelligence that consist of the following; self-awareness, managing emotions, motivating oneself, empathy, and social skills. If one reaches a score of 20 they are considered to have a high level and a score of 10 is low. Each student scored well for self awareness, 19 (Person A), 18 (Person B), and 19 (Person C). For this survey managing emotions scores were slightly different because Person B scored 22 while person C scored 18 and person A scored 19. Motivating oneself tends to instill ones confidence person A scored 20, while person B scored 19 and person C scored 18. In this survey when it comes, empathy organizations are looking for managers who possess caring attitudes -person A scored 22, while person B scored 21, and person C scored 20. As it pertains to social skills are always a critical attribute to have in the workplace and person B scored 24, person A scored 21 and person C scored 20. Overall person A scored 101, person B scored 104, and person C scored slightly lower than the other at 95. Table 1: Emotional Intelligence Survey Results Table 2: Emotional Intelligence Survey Results Conclusion Only recently, has attention been directed to understanding the role of emotional intelligence in the work place and how the process may play in the development of manager’s abilities to improve work environments. The case study in this paper discussed communication problems that might have been avoided had the expatriate experienced intercultural, professional development, before visiting India. Focusing on one’s emotional intelligence in the workplace has beneficial outcomes for increasing trust and improving  interpersonal relationships. Results of the emotional intelligence survey indicated three participants effectively used empathy and social skills and effectively managed their emotion while engaged in the work place. Reference Beebe, S. A., Beebe, S. J., Remond, M. V., & Geerinck, T. M. (2010). Interpersonal communication relating to others: Self-disclosure. Retrieved from http://wps.prenhall.com/ca_ab_beebe_intercomm_4/48/12319/3153764.cw/-/3153798/index.html Bradberry, T., & Greaves, J. (2009). Emotional Intelligence 2.0. San Diego, CA: TalentSmart. Central Michigan University. (2008). Administration, globalization and multiculturalism. (2nd ed.). New York, NY: McGraw-Hill Chapman, A. (2003.). Johari Window: A Model for Self-Awareness, Personal Development, Group Development, and Understanding Relationship. Retrieved from http://www.usc.edu/hsc/ebnet/Cc/awareness/Johariwindowexplain.pdf Guillen, L. and Florent-Treacy, E. (2011). Emotional intelligence and leadership effectiveness: The mediating influence of collaborative behaviors. Retrieved from http://www.insead.edu/facultyresearch/research/doc.cfm?did=47210 Harms, P. and Crede, M. (2010). Emotional intelligence and transformational and transactional l eadership: A meta-analysis. Retrieved from http://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1013&context=leadershipfacpub&seiredir=1&referer=http%3A%2F%2Fwww.google.com%2Furl%3Fsa%3Dt%26rct%3Dj%26q%3Dthe%2520relationship%2520of%2520emotional%2520intelligence%2520and%2520transformational%2520%2520%2520leadership%2520behavior%2520in%2520nonprofit%2520executive%2520leaders%252C%2520meredith%252C%2520c.l%2520%26source%3Dweb%26cd%3D2%26cad%3Drja%26ved%3D0CDAQFjAB%26url%3Dhttp%253A%252F%252Fdigitalcommons.unl.edu%252Fcgi%252Fviewcontent.cgi%253Farticle%253D1013%2526context%253Dleadershipfacpub%26ei%3DCNlUejyNKjk0QGMnYGYBA%26usg%3DAFQjCNGSndQRyR1zaThfaYfkv1b9hYdeLA%26bvm%3Dbv.45645796%2Cd.dmQ#search=%22relationship%20emotional%20intelligence%20transformational%20leadership%20behavior%20nonprofit%20executive%20leaders%2C%20meredith%2C%20c.l%22 Mandell, B., & Pherwani, S. (2003). Relationship between emotional intelligence and transformational leadership style: A gender comparison. Journal of Business and Psychology, 17(3), 387. Retrieved from http://search.proquest.com.proxy.davenport.edu/docview/196904482?accountid=40195 Pearman, R. (2011). The leading edge: Using emotional intelligence to enhance performance. T+D, 65, 3 p. 68-71. Retrieved from http://eiinsider.wordpress.com/2011/02/09/the-leading-edge-using-emotional-intelligence-to-enhance-performance/ Sy, T and Cote, S. (2003). Emotional intelligence. A key ability to succeed in the matrix organization. Retrieved from http://hoosonline.virginia.edu/atf/cf/%7Bbda77a21-0229-499a-ae10-eadbe96789d6%7D/EI%20AND%20MANAGEMENT%20IN%20MATRIX%20ORGANIZATIONS.PDF Voola, R., Carlson, J.and West, A. (2004). Emotional intelligence and competitive advantage: Examining the relationship from a resource-base view. Strategic Change; 13, 2 Yu-Te Tu. (2012). Negotiation style comparisons by gender among greater China, Chungyu Institute of Technology. Retrieved from http://www.ifrnd.org/JSDS/Vol%203/3(4)%20Apr%202012/3.pdf

Service marketing report 2 Essay Example | Topics and Well Written Essays - 750 words

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